03-04-2017 to 07-04-2017 London 29-08-2017 to 01-09-2017 London 18-12-2017 to 22-12-2017 London
Who should attend?
Managers who have responsibility for Human Resource (HR) performance management policies and procedures
Operational managers who wish to gain a greater understanding of performance management
All HR and operational line managers who manage a team and carry out performance appraisal interviews
Learning Objectives
To enhance and make more effective the performance management systems
To identify and apply the performance management tools
To plan and manage a Learning, Training and Development (LTD) needs analysis
To identify and manage talent
To support employees develop and plan their careers
To maximise the Return on Investment (ROI)
Course Content
Effective performance management
Defining performance management
HR processes which facilitate performance management
Organisational objectives, team and individual performance and continuous organisational and individual improvement and development
The benefits of developing an LTD organisation
Defining an effective performance appraisal
Performance management tools
Examining how to give and receive feedback
Gathering, reporting and using 360 degree feedback
Creating a performance balanced scorecard
Coaching for performance
Managing stress
Conducting an effective performance appraisal
Clarifying the purpose of a performance appraisal
Preparing for, managing and following up performance appraisal meeting
Developing key performance indicators and SMART objectives
Personal development plans (PDP) and continuous professional development CPD)
Managing poor performance
Developing a positive manager / subordinate relationship
Identifying poor performance and reasons behind it
Dealing with poor performance
Managing conflict
Using the organisation’s discipline policy
Benchmarking your organisation's performance
The value of benchmarking against other organisations
How to benchmark
Acting to bring about positive change
Evaluation of your organisation using the SWOT and PESTLE models
Testimonials
Thank you for the programme. I've certainly learned a lot and I'm delighted with the practical aspect of the training there was lots of group discussions and role plays.
+44 203 609 8690
