Protocol and Travel Management - Level 1

Overview

Protocol and Travel Management can be very complicated tasks. Ensuring that CEOs, have the right travel documents, understand the protocol involved in meeting overseas VIPs, and putting together well organised events at home demands considerable skill. Our introductory level 1 Protocol and Travel Management training course helps managers weave their way through these complexities. It is designed to assist delegates learn the processes and procedures for meticulously planning travel and protocol activities. Over the course of five days, our professional and experienced consultants will teach participants how to avoid the unexpected problems of overseas travel, especially ever changing international visa and travel regulations.

Who should attend?

• Protocol Managers and Travel Managers, who are experienced but who would like a refresher
• Protocol Officers and Travel Officers, who would like to develop their expertise and skills
• Protocol Executives and Travel Executives who would like to develop their expertise and skills
• Events, exhibitions and meetings organisers to help to incorporate Protocol and Travel needs in their planning
• Public Relations and Communications Managers to promote knowledge and understanding of how Protocol and Travel Management contributes to successful Public Relations
• Public Relations Officers and Public Relations Executives to develop knowledge and understanding of the skills and what is required in the Protocol and Travel Management function
• Communications Officers and Communications Executives

Course Content

Managing the Protocol and Travel function

Role and responsibilities of the function
Creating streamlined policies, systems, structure and procedures
Keeping up-to-date with changes in rules and regulations nationally and internationally
Record-keeping, monitoring, updating and maintaining
Applying all policies, processes and procedures fairly to all

The Right Documents, at the Right Time, in the Right Place

Organising passports, processing visas and overcoming the complexities and problems
Compliance with entry requirements and immigration rules
Ensuring the health, safety and security of staff and visitors
Booking tickets; timetables; time differences; holidays; cancellations
Airport procedures, requirements and duties

Accommodation and International Travel Requirements

Factors to chose and book the most appropriate hotel and rooms
Customer and protocol requirements; preferred hotels list; change in plans; families
Car transport; tolls; parking; rental; security; motorcades
Meeting the demands of business travel: payment methods and exchange rates
Methods to research all possible options and prioritise the best

Exhibitions, Conferences, Visits and Events – Nationally and Internationally

Planning and organising events, conferences and visits
Organising, exhibiting at or attending exhibitions
Trade visits and the protocol for them
Greeting foreign dignitaries, flying flags correctly and meeting expectations
Order of precedence for official ceremonies

Budgeting and Cost Control

Budgeting accurately and meaningfully
Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
Cost control for ensuring that expenses are legitimate
Cancellations, claims, reimbursements, hospitality
Insurance which is robust, appropriate and up-to-date