Course on Communication and Presentation Skills

Who should attend?

• Those who want to improve their communication, delivery style and the impact of their presentations.
• Those new to making presentations as well as advanced presentation techniques, public speaking training and coaching.
• For those making presentations within a sales context, we will adapt the course to meet your specific needs and assign you one of our sales training consultants

Learning Objectives

• Identify the benefits of a powerful presentation.
• Apply the process for preparing a powerful presentation.
• Utilize techniques to add variety, interest, and emphasis.
• Manage nervousness.
• Discuss the power of visual, verbal, and vocal skills.
• Encourage audience participation.
• Manage difficult questions and audience members.

Course Content

Topic 1: Effective Communication

• The importance of self-awareness
• Preparation for a positive first impression
• Barriers to effective communication
• The conventional process model
• Communication purposes
• Business communication
• Effective emails, memos

Topic 2: Understanding our audience

• The power of deep listening
• Key communication skills
• Non -verbal communication
• Presenting Reports and research
• Communication in meetings

Topic 3: Presentation skills

• Your look, posture, gesture, eye contact
• Using tonal Variety
• Speaking with energy
• Presenting your visuals
• Non-verbal Communication
• Non-verbal communication also impacts on a presentation:
• Tone of voice
• The look on the presenters face
• Posture
• Distance
• Eye contact
• Gestures

From the presenter’s perspective body language must not be seen as contrary to the overall message.

The voice carries messages that are not defined by the words used. This is called paralanguage:

• Vocal quality
• Volume
• Pitch
• Rate of speech
• Enunciation / accent
• Pauses

        Using the Voice

Most people will respond to a voice that is:

• Interesting
• Friendly
• Pleasant
• Natural

        The Face

Facial expressions are an integral part of any presentation as it communicates:

• Emotion
• Attitude
• Feelings

As a presenter, you need to make sure that your face does not detract from your message.

Topic 4: Delivering your presentation

• Central message
• Brainstorming
• Using a mind map
• Designing your presentation using power point
• Practicing and delivering your presentation
• Feedback and evaluation of your presentation

• For further inquiries, please contact us on 

  Tel: +254 20 2000 957.

  Mob: +254 727 446 544.

  Email: info@ajtraining.co.za

  REQUIREMENTS AND TRAINING VENUE

  The training is residential and will be held at AJT Training Centre. Delegates should be reasonably proficient in English. Applicants must live up to Alexander James Training (AJT) admission criteria.

  ACCREDITATION

  Upon successful completion of this training, participants will be issued with an Alexander James Training (AJT) certificate.

• CUSTOMIZED/TAILOR- MADE

  We will customize this training to fit your professional and institution expected outcome. You can have it delivered in our AJT Training Centre or at a convenient location.

  Kindly Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and delivery methodology.