Terms and Conditions

Course Fees

Include:

Cost of tuition
Consultant's preparation time
Course Material (in hard- and soft-copy formats)
Pre-arrival documentation including visa support letters
Complimentary airport Transfers (one-way)
Welcome Packs
Lunches and Light Refreshments
Internet Access
Accredited Course Certificates
Course Photographs
Farewell Gifts

Value Added Tax (VAT)

VAT is chargeable on all courses currently at a standard rate of 16%.

Payment

Course Fees MUST be paid at least 1 weeks prior to the commencement of the course.

Failure to make payment on time will result in an automatic cancellation.

Bank Transfers

Payment should be made in Kenya shillings or US Dollars to:

• Account holder: Alexander James Training Africa Ltd.
• Bank:
• IBAN:
• SWIFT:
• Account No:
• Sort Code:
• Branch address:

Cheques

AJT will only accept a/c payee cheques that are made out to “Alexander James Training Africa Ltd”. The invoice no. and company name must be indicated clearly on the back.

Cheques usually take up to five days to clear.

Credit Cards

To process credit card transactions, we require the following essential information:

• Long number across the card
• Start date
• Expiry date
• 3-digit security code at the back of the card
• The address that the card is registered to

Substitutions

Delegates registered on any course can be substituted at any time without risk of a penalty. Substitution requests must be made in writing.

Alterations to the Programme

AJT reserves the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for consequential loss or damage.

Cancellations

Cancellations made up to seven days prior to course commencement will qualify for a full refund of the course fees.

Cancellations made less than seven days prior to course commencement will not qualify for any refund.

All cancellation requests must be submitted in writing.